Privacy Policy

This policy explains how Mistral Charters(“we”, “us”) collects and processes your personal data when you visit our website or book a charter. We are the data controller for the information described here. For any privacy request, contact us at info@mistralcharters.com.

Data we collect

• Your name, email address, and phone number.
• Booking details — chosen charter, boat, date, time slot, number of guests, and any special requests you provide.
• Payment confirmation data. Card details are handled directly by our payment processor (Stripe) and never reach our servers.
• Basic technical data (e.g. IP address) used transiently for security and abuse prevention.

Why we use it

• To take and fulfil your booking and contact you about it.
• To send your confirmation email and calendar invite.
• To protect the site against fraud and abuse.
• To comply with tax and accounting obligations.

Who we share it with

We share data only with service providers that help us run the service, under appropriate safeguards:

• Stripe — payment processing.
• Resend — sending booking confirmation emails.
• Our hosting provider — running the website and database.

We do not sell your personal data or use it for third-party advertising.

Retention

We keep booking records for as long as needed to provide the service and to meet legal, tax, and accounting requirements, after which they are deleted or anonymised.

Your rights

Under the GDPR you may request access to, correction of, or erasure of your personal data, object to or restrict processing, and request data portability. To exercise any right, email info@mistralcharters.com.